How Do I Redeem My Exclusive Present?
We’re giving you a 20% birthday gift card for your birthday this year. With the extended time frame to a whole of your birthday month, there are 3 ways you can redeem your exclusive present.
You can either redeem in-store, through our Club Fancy app or from our online order.
Click on the links below to see how you can redeem your present
FAQ
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Your birthday gift card is located in the “Offers” tab at the bottom of the app.
Click on “Offers” and you’ll see all of the exclusive offers and deals available to you.
Alternatively when you checkout, go to the “Offers” section and view all the offers including “Club Fancy Birthday” that are available to you.
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If you can’t see your birthday gift card on the app, it usually means that either your Club Fancy membership has expired or the date of birth when you registered was entered wrongly.
Just contact us and we’ll get it sorted.
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Here are the links to download the Club Fancy app.
If you are an iPhone user, click here
If you are an Android phone user, click here
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There is a “Forgot password” link on the app. Click on it and enter the email that you registered with us. You‘ll receive an email to reset your password.
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It happens to all of us. If you can remember your login email or member number. Just contact us and we can assist you.